Shipping, Local Delivery, and Local Pick Up
Re:Plenish currently ships within Canada and the US only. Order are shipped via Canada Post within 24-48 hours of being placed and include tracking numbers. Be mindful that mail can sometimes be delayed due to high traffic or inclement weather and plan to place orders accordingly around the holidays.
Orders over $100 will be shipped free of charge. Orders under $100 will have shipping calculated at checkout and are contingent on package size and weight.
Re:Plenish offers delivery for local orders within Edmonton city limits for a flat rate of $5.00 for orders under $100 and free of charge for orders over $100. You will be able to select the local delivery option after entering an address within Edmonton city limits at checkout.
LOCAL PICK UP
Orders are generally ready for pick up within 20 minutes of being placed if the order is placed during store hours. If placed after hours, orders are generally ready within 20 minutes of opening hours the next day. Orders that consist exclusively of bulk products will not receive confirmation texts - they are ready to be filled immediately after being ordered.
Note that all shipping materials are repurposed and may have logos, stickers, or writing on them. They may be a little ugly but are the most sustainable option! Most orders are packed with reused paper and biodegradable packing foam but occasionally may contain plastic bubble wrap - this bubble wrap is being reused and we encourage you to do the same!